PRIVACY POLICY

Mulberry Street Italian Food Center (“Mulberry Street,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an online order, submit a catering inquiry, contact us, create an account, or otherwise interact with our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following types of information:

Information You Provide

When you place an order, submit a form, create an account, contact us, or request information, you may provide:

• Your name
• Email address
• Telephone number
• Billing address
• Pickup or delivery address
• Order and catering details
• Delivery instructions
• Account login information
• Communications, questions, reviews, and customer-service requests
• Marketing preferences
• Any other information you voluntarily provide

Please do not include sensitive medical information in order notes or forms. If you have a food allergy or dietary concern, contact the store directly before ordering.

Payment Information

When you make a purchase, payment information is collected and processed by our authorized payment-processing providers. Mulberry Street Italian Food Center does not generally receive or store complete credit or debit card numbers.

Information Collected Automatically

When you use our website, certain information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Referring website
• Pages viewed
• Date and time of visits
• Website interactions
• Approximate location derived from your IP address
• Cookie identifiers and similar technical information

HOW WE USE INFORMATION

We may use collected information to:

• Process and fulfill pickup, delivery, grocery, deli, prepared-food, and catering orders
• Process payments and issue approved refunds
• Communicate about orders, inquiries, substitutions, availability, or delivery
• Provide customer support
• Manage customer accounts and order history
• Respond to catering inquiries and special requests
• Send promotional communications when permitted
• Improve our website, products, menus, and customer experience
• Maintain website security and prevent fraud
• Analyze website traffic and performance
• Comply with legal, tax, accounting, and regulatory requirements
• Enforce our policies and protect our rights

COOKIES AND SIMILAR TECHNOLOGIES

Our website and service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, understand website traffic, improve performance, and support advertising or marketing activities.

Some cookies are necessary for the website to function. Other cookies may be used for analytics, functionality, or marketing where permitted.

You can manage cookies through your browser settings and, when available, through the cookie-preference tools displayed on our website. Disabling certain cookies may affect website functionality.

Additional information is available in our Cookie Policy.

HOW WE SHARE INFORMATION

We may share information with service providers that help us operate our business, including:

• Website-hosting and e-commerce providers
• Payment processors
• Online-ordering providers
• Delivery and fulfillment providers
• Email and marketing platforms
• Analytics and advertising providers
• Customer-support and technology providers
• Professional advisers, including accountants, insurers, and legal counsel

These providers may access information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information:

• When required by law, subpoena, court order, or legal process
• To investigate fraud, security concerns, or suspected unlawful activity
• To protect the rights, safety, and property of Mulberry Street, our customers, or others
• In connection with a merger, sale, financing, restructuring, or transfer of all or part of our business
• With your direction or consent

We do not sell personal information for money. Certain analytics or advertising activities may be considered “sharing,” “selling,” or targeted advertising under some state privacy laws. Where legally required, we will provide an appropriate method to exercise applicable privacy choices.

THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party services, including online-ordering, catering, delivery, mapping, payment, and social-media platforms.

When you use a third-party website or service, its own privacy policy and terms govern its collection and use of your information. Mulberry Street Italian Food Center is not responsible for the privacy practices, security, availability, or content of independent third-party services.

MARKETING COMMUNICATIONS

If you subscribe to promotional emails, you may unsubscribe by using the link included in the message or by contacting us.

Even if you opt out of marketing communications, we may still send transactional or service-related messages concerning an order, inquiry, account, payment, delivery, or requested service.

If we offer text-message communications, consent to receive marketing text messages is not a condition of purchase. Message and data rates may apply. Instructions for opting out will be provided with applicable messages.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, complete transactions, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and satisfy legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and notifying us if you believe your account has been accessed without authorization.

YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and applicable law, you may have the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a copy of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Opt out of certain targeted advertising, sharing, or sales as defined by applicable law
• Appeal a decision concerning a privacy request
• Receive equal service without unlawful discrimination for exercising privacy rights

These rights are subject to legal exceptions and may not apply in every circumstance.

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing the request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.

CHILDREN’S PRIVACY

Our website and online services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13.

If you believe a child has provided personal information through our website, contact us so we can review and, where appropriate, delete it.

DO NOT TRACK SIGNALS

Some browsers offer a “Do Not Track” setting. Because there is not one universally accepted response standard, our website may not respond to traditional Do Not Track signals.

Where required by applicable law and supported by our website systems, we may recognize qualifying browser-based opt-out preference signals.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or legal obligations.

When changes are made, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through the website or another appropriate method.

For questions about this Privacy Policy or requests concerning your personal information, contact:

Mulberry Street Italian Food Center
474 Brick Boulevard
Brick Township, NJ 08723
Phone: (732) 477-4520
Email: info@mulberrystreet.net